10 Questions to Ask Before Hiring a Consultant

Hiring a consultant can be a turning point for your business — or an expensive distraction if the fit is wrong.  Before committing, it’s worth asking the right questions to ensure you’re engaging someone who will deliver real value, not just documents.  Here are ten questions every business should ask before hiring a consultant.

1. Do they understand your industry?

A consultant who understands your sector will ask better questions and avoid generic solutions.  Look for experience in environments similar to yours — manufacturing, food, feed, healthcare, tech or regulated industries.

2. Will they work with your team, not just at them?

The best consultants collaborate.  They involve your people, respect operational realities and build ownership rather than imposing change from the outside.

3. Can they explain why something is required — not just quote the standard?

Good consultants translate standards into practical actions.  If they only repeat clause numbers, you may end up with compliance on paper but not in practice.

4. What will they actually deliver?

Ask for clarity on outputs.  Will you receive procedures, registers, training, audit support or implementation guidance?  Clear deliverables prevent misunderstandings.

5. How do they handle scope and fees?

Transparent consultants define boundaries.  Understand what is included, what is not and how variations are managed to avoid surprise costs.

6. Do they focus on risk and effectiveness — or just box-ticking?

A strong consultant prioritises risk-based thinking, system effectiveness and evidence, not just filling templates.

7. Will the system work after they leave?

Sustainable systems matter.  Ask how they ensure your team can maintain and improve the system independently.

8. How do they manage corrective actions and audit findings?

Find out whether they help close gaps properly or simply document them.  Effective closure prevents repeat findings.

9. How do they communicate progress and issues?

Clear communication, regular updates and honest conversations are essential for a successful engagement.

10. Do they challenge you — respectfully?

The right consultant isn’t afraid to ask hard questions, challenge assumptions and guide better decisions while remaining professional and supportive.

Final thought: A consultant should simplify complexity, strengthen confidence and leave your business more capable than when they arrived.  Asking these questions upfront helps ensure you choose a partner — not just a service provider.